Telco Ltd. Blog

Presence Management

And now, for something unique.  ESI Presence Management is optional add-on equipment compatible with any ESI Communications Server phone system.  If you have an older ESI IVX system, you may be able to use the technology as well (it requires an E2 revision station card; call us if you need help determining what you need to get going).  It integrates security access and time and attendance management closely with the phone system, and has some great benefits.  (More on ESI phone system products.)

The central piece of equipment in Presence Management is called an EPM reader:

ESI presence Management Reader

ESI Presence Management Reader

It is a small box that has several functions:

(1) Door Phone. Anyone visiting your building that does not normally have access (such as the FedEx driver) would press a button on the EPM reader.  One or more phones in the office that you designate would ring, and whoever answers can carry on a conversation with the outside person, thanks to a built-in speaker on the EPM reader.  They could then press a button on their phone to unlock the door.

(2) Security access. Each employee or other persons you wish to give access to the building would be given a unique security card or keychain fob with a unique serial number.  Thanks to RFID (Radio Frequency IDentification) technology, the card or fob can be passed in front of the reader.  As long as it’s within a couple of inches of the reader, it will be read (kind of like Mobil’s SpeedPass, which also uses RFID technology).  If that person is authorized to enter, the door will unlock.  What’s great is that you can put these readers at any door equipped with the appropriate type of lock, either external building doors or sensitive internal areas, and then specify what areas each person has access to.  You can also specify access to groups of people based on time of day and day of week.  If a security card or fob is lost or stolen, that card or fob can immediately be deactivated by an administrator.  No locks need to be changed out, and the facility stays secure.

(3) Time Clock. An EPM reader can also be used as a replacement for a time clock and punch cards.  The reader would be mounted in any convenient place, and when the security card or fob is swiped, the system would keep track of whether the person is clocking in our out, along with the time, but it would not be associated with unlocking a door.  These in/out records can be downloaded from the system at any desired interval by an administrator and used for employee timekeeping.  This information can be tweaked, if necessary, and even imported into certain payroll applications (such as Quickbooks or ADP).

Because the EPM readers are integrated with the phone system, some neat things can be done.  When a person “clocks out” when leaving the building, others in the office will see that they are out because the button on their phone corresponding to that person’s extension will wink amber.  Also, the system can be programmed so that you can optionally have several things happen automatically when you leave the building: your personal greeting can be switched to your out-of-office greeting, your phone can be call forwarded to an outside number (such as a cell phone), and/or your phone placed in Do Not Disturb.  When you re-enter the building, your phone settings change back automatically.

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  1. Michael  July 12, 2009

    Hola de parte de, encontre tu blog navegando por la red buscando time and attendance en google. Me parece super interesante la información que tienes en tu blog y sin lugar a dudas regresare a leerlo. Tengo una pregunta, si podria traducir tu blog “Presence Management | Telco Ltd.” y añadirlos a un de mis blogs en italiano? Y por supuesto con el link direccionando a tu blog. Estare esperando tu respuesta.

  2. admin  July 12, 2009


    I am sorry, but we do not have the resources to translate the blog into Italian or any other language. We are glad that you are enjoying the blog.

  3. Bill Carroll Sr.  July 17, 2009


    Anyone can use the Google Translation tools to translate any page. Here is this one in Italian.

    We use Google on our web site for German, French, Italian and Spanish.

    Bill Sr.

  4. admin  July 17, 2009

    Hey, that’s pretty cool. Thanks for the info and link.

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