ESI has released two new phone models into production, the ESI 40 Business Phone and the ESI 60 Business Phone. These two phones are compatible with all ESI Communications Server phone systems and the new IP Server 900 phone system. Take a look:
The ESI 40 Business Phone features a modern design, backlit display for high visibility, 16 programmable buttons, and a number of fixed feature buttons: Voice Mail, Transfer, Mute/DND, Hold, Record, Conference, Call Forward, Flash/Redial, Speaker, Release, Program/Help, and ESI-Dex (which accesses a built-in list of personal, system, and location speed dials). The ESI 40 can be ordered in either a digital version or IP (10/100) version.
The ESI 60 has the same features as the ESI 40, but has several enhancements:
- Secondary lower display for advanced functionality (also backlit)
- Desi-less design (no paper button labeling; button display can be easily changed by the user or an administrator)
- Full duplex, high definition speakerphone
- 48 programmable buttons (3 “pages” of 16 buttons each)
- Visual Voice Mail feature
- Digital, IP 10/100, and IP Gigabit versions
As with all ESI phones, these two phones are very solidly built–you can really tell the difference when you put them side-by-side with many other manufacturers’ phones (a lot of phones out there, especially IP phones, almost feel like toys because they’re made so cheaply; this may be fine for residential users, but it surprises me how many business IP phones out there are so flimsy and un-ergonomic). Both phones are compatible with ESI’s VIP computer telephony software.
I had a chance to test out the ESI 60 IP phone, and was very favorably impressed. The main thing I noticed was the superb audio quality, which I assume has to do with the full duplex/high definition aspect of the phone. I also liked the Visual Voice Mail a lot. Visual Voice Mail uses the bottom display when you are in your voice mail. It displays up to 8 voice mails at a time and you can see the Caller ID and when the message was left; thus, you can prioritize and choose in which order to play back the messages. Neat! If you have more than 8 voice mails, you can easily press a button to move through “pages” of additional 8 voice mails.