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Telco Ltd. Blog

VIP tutorial available online

VIP (or Visually Integrated Phone) software is something ESI (our phone manufacturer of choice) has been offering on its phone systems for awhile.  It’s essentially Unified Messaging on steroids: in addition to being able to play voicemail messages via your Outlook Inbox, it allows for other neat things, such as controlling your phone from your computer, and programming your own phone.  You can go here to read more about VIP.  You can see an introductory video Continue Reading →

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The many flavors of VoIP

There has been a real buzz over Voice over IP (VoIP) during the last couple of years.  We get asked about it often by businesses looking to purchase a new phone system, who want to make sure they’re not being “left out”.  How does it work?  Will it save money on long distance?  What other benefits does it provide?  In many people’s minds, the concept is a bit undefined; they’re not sure exactly what it will do for them, but ...

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Virtual Answer, the phone tag destroyer

There’s a feature offered on all ESI phone systems called Virtual Answer.  It’s so simple, but so useful, that it deserves it’s own mention.

I’m constantly on the phone.  With clients.  With vendors.  I’m in demand.  I might not get much done if I were constantly playing phone tag with people.  Thanks to Virtual Answer, phone tag is cut down dramatically.

Here’s how it works.  Say I am on a call, chatting away.  Another call comes in to my ...

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What to look for in a phone system

When looking for a new phone system, one should realize that not all phone systems are created equal.  While, on the surface, it may appear that most phone systems have the same basic level of functionality, this could not be further from the truth.  All phone systems are based on unique technology and designs, and, when you take a close look, you will find vast differences in one manufacturer’s system to the next.  The three broad questions to ask yourself ...

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Electricity, the silent killer

Most people plug their electronic devices directly into a wall outlet, not knowing how sinister the electricity flowing into it can be, and how badly and easily the devices can be damaged.

On every phone system we sell, we provide, at a minimum, a good surge suppressor.  This isn’t the lightweight type you’ll find most places, that claims to be a surge suppressor but really isn’t much more than a power strip.  The ones we provide are able to withstand, at ...

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ESI 48-key phone now has backlight

The ESI 48-key and 24-key office phones, which have been around for several years (but still look as sexy as ever), have been fitted with a backlight on the display:

ESI 48-key backlit phone

ESI 48-key backlit phone

ESI now offers a backlit and non-backlit version of each phone, with the backlit version costing slightly more than the non-backlit version.  The good news is, ...

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You know your phone system is old when…

We recently sent out a mailer to some of our customers whose phone systems’ ages ranged from 5 years old to 30 years old or more, highlighting some of our current technology and our current special (free 5-year warranty for new systems installed by 12/31/08).  For a bit of fun, we put in a section entitled, “You know your phone system is old when….”  It’s repeated here, for your viewing pleasure:

You know your phone system is old when…

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Bluetooth makes life easier

When ESI announced the availability of their Cellular Management product, we were pretty excited around here.  Now that we have had a chance to take it for a spin, we’re still excited!

In a nutshell, Cellular Management is a way to tame your cell phone while you’re in the office.  If you’re like many people who split their time between working in the office and outside the office (for example, an outside salesperson), you’ve had the experience where you’re in the ...

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Hello World!

This is the first Telco Ltd. blog entry.  We plan to regularly provide new content here, including information about new products, specials, what’s going on in the industry, new technology, etc.  We hope you enjoy it!

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