ESI has released two new phone models into production, the ESI 40 Business Phone and the ESI 60 Business Phone. These two phones are compatible with all ESI Communications Server phone systems and the new IP Server 900 phone system. Take a look:
ESI 40 Business Phone
The ESI 40 Business Phone features a modern ...
Continue Reading →When choosing a phone system, small business owners have traditionally had to settle for less when it comes to features and capabilities. Things like ACD (Automatic Call Distribution, or “holding for the next available agent), PRI (digital dialtone) support, Service Observe (ability to monitor staff calls for quality assurance or training), and more have been out of reach of many small businesses, because manufacturers tend to develop these types of capabilities for larger (and more costly) systems. This is true ...
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