Posts Tagged 'Mobile Messaging'

Media Management

ESI recently released its Media Management product, which combines several technologies into one interface for easy phone and building monitoring by an administrator.  As of today, it includes the following four components:

  • Recordings of selected phone calls (call logging)
  • Video camera viewing and recording
  • Detailed per-call information (also known as SMDR data)
  • Building access events

We will break these capabilities into separate posts to treat them in more detail.  Suffice it to say here that ESI’s goal seems to be enabling business owners to reduce ...

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Taking ESI Mobile Messaging for a test drive

We got a chance recently to take ESI Mobile Messaging for a spin.  This is ESI’s new voicemail-to-email solution, available on all ESI Communication Server phone systems (the ESI-50L model must be upgraded to an ESI-50 to take advantage, which we are told is a painless process that does NOT require reprogramming the phone system; existing ESI-50, ESI-100, ESI-200, ESI-600 and ESI-1000 phone system owners can participate without a model upgrade).

ESI Mobile Messaging requires the addition of ...

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ESI Mobile Messaging: Voicemail On the Go

ESI recently announced another great application available to users of Communications Server phone systems: ESI Mobile Messaging, a voicemail-to-email solution.

ESI Mobile Messaging combines the advanced capabilities of an ESI Communications Server phone system with the convenience of users’ existing e-mail accounts. When one receives a voice mail message at an extension or guest mailbox, the person also receives an e-mailed notification to which a .WAV (standard computer audio file) of the voice mail message is attached. The email’s subject line ...

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